The Keane Family story – inviting help into Mum’s home

Customers seek help from Domestic Angels for so very many reasons. Sometimes it is to seek help and support for an elderly relative, someone they care deeply about, this is a situation where the customer looks for the highest level of trust and communication.
Clare Keane found herself in this exact scenario when she googled local cleaners in Bournemouth and discovered Domestic Angels. “I was doing all my mother’s cleaning however working fulltime and running my own home started to become too much. Domestic Angels prevented me from becoming overworked and stressed. Without Hazel and her team life could possibly have been overwhelming.” Organising help in the home for someone else is a responsibility that shouldn’t be underestimated. We asked Clare if she would encourage other families/individuals to invite help into an elderly relatives’ home and why “Yes most definitely and especially Domestic Angels, who are a different cleaning service. I liked how our local manager Hazel described the thought and care that went into finding a suitable person for mum and how they would engage with mum whilst cleaning, listening, chatting.”
Hazel Burnett, local manager of Domestic Angels Bournemouth Central Parks remembers the first time she heard from Clare “I remember the familiar tale of how Clare had already been let down by 3 other companies before finding Domestic Angels. The initial request was for a deep clean to bring the home up to a manageable standard followed by regular visits. This is a classic scenario when relatives become overrun by life when commitments to their own family, own work and the needs of a loved relative. Luckily Clare made the decision to seek help before anyone had a ‘melt-down’ The Keane family made it easy for us to be successful and you cannot underestimate the happiness that everyone involved gets from a valued and successful relationship when helping in a home.”
Finally, Clare would like to say a special thank you to Hazel and the 2 Angels who helped at her Mother’s home, Dawn and Karen

 

When you become part of Domestic Angels, you not only become part of a business, you become part of a movement that allows everyone to take control of their time, lives and money.
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